SecureNow

Online Banking Security & Identity Verification

Security and protection are essential when it comes to managing your finances. First State Bank is committed to safeguarding your accounts by continually enhancing our online banking security features.

Beginning October 18, 2022, a security update was added to the Online Banking login experience. This added layer of protection verifies not only your login credentials, but also the device you are using when accessing your account.

If our system detects a new device, unfamiliar login behavior, or potentially suspicious activity, you may be prompted to confirm your identity using a one-time passcode sent directly to your phone.

Please be sure we have your current phone number on file. Keeping your contact information up to date ensures uninterrupted access to your Online and Mobile Banking services.

Simple Setup for Identity Verification

Setting up identity verification is quick and easy. All we need is a valid phone number on your account. When you log in to Online Banking through our website or Mobile Banking app, you will be prompted to confirm or select your verification phone number.

How Identity Verification Works

This security feature is only activated when a login attempt falls outside your typical usage patterns, such as logging in from a new device or location.

When additional verification is required, you will be prompted to enter a one-time passcode during login. The passcode will be delivered to your selected phone number using your preferred delivery method. Simply enter the code to complete your login securely.

If you have questions or need help updating your contact information, please contact a Personal Banker or visit one of our seven convenient locations.