Fraud Alert
Be Aware
It’s a daily occurrence. Fraudsters pose as bankers and go “phishing” for financial details from account holders.
And they are incredibly successful. Last year alone, Americans reported losing a staggering $2.95 billion to these so-called imposter scams.
The mobile phone that everyone carries around 24/7 offers multiple ways in: texts, calls, emails, even QR code scams known as “quishing.” To stay one step ahead, be aware of key warning signs that a text, call, email or QR code—no matter how convincing—is not actually from your bank.
Awareness is a would-be victim’s best defense. To help you stay one step ahead, we’ve compiled key warning signs that a text, call, email or QR code—no matter how convincing—is not actually from your bank.
First State Bank will never:
- Have our fraud department call and ask you to supply sensitive information, like account numbers, SSN or online banking login credentials.
- Tell you the only way to protect your account is by sharing your online banking login ID, password or secure access code over the phone.
- Suggest you transfer funds between your accounts for your protection or to help with a fraud investigation.
- Send you a link, an attachment or a QR code that requests your account information.
- Attempt to gain remote access to your computer or mobile device to help with an investigation.
- Threaten you if you fail to take immediate action on a request.
If it appears you are receiving anything like this from us—or any other financial institution—delete it. If you receive a suspicious call— hang up. Then reach out to First State Bank directly to verify.
