Soft Token Authentication

Secure, Convenient Passcode Delivery

Soft token authentication is a simple and convenient method of verifying your identity and preventing fraud. Available to all eligible Business Online Banking customers, it helps prevent unauthorized access to your business accounts and keeps them safe and secure.

How Soft Token Authentication Works

Once activated, soft token authentication delivers a one-time passcode to your smartphone or tablet via the secure DIGIPASS for Business Banking app – simply enter that passcode along with your personalized PIN and username to log into Business Online Banking.

Getting Started

Simply contact our Accounting Services Department for assistance.

I am already using hard tokens, can I switch from a hard token to a soft token?

Yes, simply Contact our Accounting Services Department to request the switch.

Does my business have to use hard or soft tokens, or can we use both?

A user will have to choose either a hard or soft token, but your business can use a combination of both token types.

Contact our Accounting Services Department for assistance with setting up your Soft Tokens.

email: accountingservices@fsbwc.com

call: 515-832-2520

Watch the video tutorial below to learn more about Soft Tokens.

Soft Tokens Video