Mortgage Operations Manager/Loan Tech
- Type
- Full Time
- Location
- Webster City
Job Details
Under the direct supervision of the VP – Real Estate & Consumer Lending, the Mortgage Operations Manager / Loan Tech will be responsible for the review of all residential loan files, sufficient to ensure compliance with all regulations, loan policy and pre-closing quality control requirements of all investors. Provide assistance to loan administration staff as needed.
Responsibilities:
· Perform pre-closing review of all residential loan files (both underwriting and closing documentation).
· Review and determine approval/denial for all residential loan exceptions, consulting with Management as needed.
· Perform review of appraisals for residential loans.
· Perform full range of duties pertaining to the loan processing/servicing function.
· Strictly adhere to all bank policies and procedures.
· Prioritize customers' needs and wants.
· Provide impeccable customer service.
· Communicate professionally with all customers and coworkers.
Requirements
Qualifications and Skills:
· High School diploma or GED required
· Prior banking experience in lending operations
· Relevant Computer Skills
· Ability to listen and communicate to identify customer needs
· Ability to maintain a high level of confidentiality
· Ability to multi-task and work with minimal supervision