Coming Fall 2022
Security Update Coming Fall 2022
Security and protection are vital features when it comes to banking.
This Fall, we will be launching a new security feature that will integrate stronger cybersecurity protections to detect fraud, while ensuring you have a positive online banking experience.
Every time you login to Online Banking, the new security feature will not only confirm your credentials but also the device you are using. If the system detects a new device or suspicious activity, you may be asked to further verify your identity via a one-time passcode sent to your phone. Your enrollment in this new security feature is required.
Simple Set Up:
For future identity verifications, all we need is a phone number. Starting Fall, 2022, when you log into your Online Banking account through our website or Mobile Banking app, you will be asked to set up your phone number and choose your preferred delivery method – text message or phone call.
Set Up Phone for Identity Verification
You will then receive a text message or phone call containing a passcode. Enter this passcode during log in to complete your phone number verification. Once entered, you will be logged into Online Banking.
How this feature will work in the future:
This new security feature will only be activated if it detects a log in attempt that falls outside of how you typically log in.
When this happens, you will be prompted to enter a passcode during log in. The passcode will be sent to the phone number you set up previously using your preferred delivery method. Simply enter the passcode to complete your log in.
We continue to look for ways to improve the security of our online services. Questions? Please contact one of our seven convenient locations.