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Fraud Prevention and Safety Tips

Protect yourself and your account from fraud and identity theft with these simple steps:

Monitor your accounts regularly

Report unauthorized transactions to your financial institution immediately so that we may take the necessary steps to prevent further fraudulent charges.

Keep your contact information up to date

We contact you quickly in the event suspicious activity is detected on your account. Be sure you have notified your financial institution if your contact information has changed to avoid interruption with your account.

Create strong passwords

A strong password is a strong defense against hackers.

Never give out your account information over the phone

We will never contact you and ask you to provide your account #, PIN, or Password! If you receive a call or any sort of notification asking you to provide your account information, contact your financial institution immediately!

Download the Brella™ App

Brella™ is a free mobile app that helps protect you from debit card fraud by sending alerts when there is suspicious activity. It also gives you the ability to turn your card off if you suspect fraud or your card has been lost or stolen. You can then turn it on when the coast is clear. Click here to learn more about Brella™

Fraud Prevention and Identity Theft Resources

FDIC Consumer News (PDF)

Criminals are constantly trying to steal consumers’ personal data using fake emails, websites, phone calls, and even text messages. They use a variety of ways to try to trick people into providing Social Security numbers, bank account numbers, and other valuable information. In many cases, their goal is to steal money from you. This article defines some terms used for different online scams and how they work, so you can protect your money.

Scams and Your Small Business (PDF)

If you own a small business or are part of a non-profit organization, you spend a lot of time and effort making sure the organization works well. But when scammers go after your organization, it can hurt your reputation and your bottom line. Your best protection? Learn the signs of scams that target businesses. Then tell your employees and colleagues what to look for so they can avoid scams.

Phone Scams (PDF)

People lose a lot of money to phone scams — sometimes their life savings. Scammers have figured out countless ways to cheat you out of your money over the phone. In some scams, they act friendly and helpful. In others, they might threaten or try to scare you.
One thing you can count on is that a phone scammer will try to get your money or your personal information to commit identity theft. Don’t give it to them. The attached article will help you recognize a phone scam and hopefully prevent you from being a victim.

Recognize Fraud When You See It

Recognizing fraud isn’t always easy, but knowing what to look for can help you avoid becoming a target. Common types of scams will target you with emails (a technique known as phishing), text messages (smishing) or voice calls (vishing).


The material provided on this website is for informational use only and is not intended for financial, tax or investment advice. First State Bank assumes no liability for any loss or damage resulting from one’s reliance on the material provided. Please also note that such material is not updated regularly and that some of the information may not therefore be current. Consult with your own financial professional and tax advisor when making decisions regarding your financial situation.

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