ATM/Debit Card

Lost or Stolen Cards

Telephone Number Purpose
Local First State Bank Phone Number If you need to cancel lost or stolen ATM or debit cards during bank hours.
(800) 383-8000 SHAZAM – If you need to cancel lost or stolen ATM or debit cards after bank hours.
(866) 508-2963 Shazam Fraud Operations – If your card is not working and you suspect fraud.

R.A.D.A.R.       

Another Safeguard for your card       

 
 

       

 ATM Locations

 

Webster City Fort Dodge
505 Second Street (First State Bank Building) 1919 Superior Street (drive-up) *accepts deposits 3031 5th Avenue South (Drive-Up)
Clarion Stanhope
714 Central Ave East 590 Parker (Sparky’s One Stop)
Eagle Grove  
323 S. Commercial Ave. (Drive-Up) *accepts deposits  

LOCATE ALL ATM TERMINALS
ATM Safety Tips        

Privileged Status ATM


Privileged Status – No surcharge at Privileged Status ATM machines         

First State Bank participates in the Privileged Status program developed by the SHAZAM network to help community financial institutions provide their customers with a broad base of surcharge-free ATM locations.         

Privileged Status Benefits         

Customers of participating Privileged Status financial institutions can use the ATMs of other participating Privileged Status financial institutions without paying surcharge fees. Look for the Privileged Status logo shown above. You can search for a Privileged Status ATM in a specific area using the Privileged Status ATM Locator.        

Click here to search for a Privileged Status ATM         

 

ATM and Debit Card Differences         

Click for more information        

   

  

 MasterCard® SecureCode™         

SecureCode is a service that helps protect MasterCard card accounts against unauthorized Internet transactions by using identity information established between an individual cardholder and his or her financial institution.

First State Bank, in conjunction with SHAZAM and Arcot Systems*, is providing this service to you to improve the security of payment transactions in the electronic commerce environment. Once you activate SecureCode, your card cannot be used at a participating Internet merchant without authentication by an authorized user of your account.

SecureCode is easy to use. When SecureCode MasterCards are used for an Internet purchase at a participating merchant, a window display requests your password – similar to using a PIN during a face-to-face transaction. After you enter your password, the information is authenticated and then the transaction is submitted to your financial institution for authorization.
* Please Note: When you enroll your debit card, you may notice a $1 authorization charge by Arcot Systems on your account. This is a temporary charge to verify that your account is valid and that the information you entered is correct. The $1 charge will be reversed within 24-48 hours.

 
For more information about MasterCard® SecureCode™,
refer to the Frequently Asked Questions below.

To enroll, click here:
  

 

Fight Back!

Hundreds of people are affected by social engineering scams every day. In the last half of 2008 alone, more than 150,000 phishing messages were detected by the Anti-Phishing Working Group (APWG) with that number expected to increase annually. According to the Consumer Sentinel Network, in 2008 it received more than 640,000 fraud complaints from consumers, totaling more than $1.8 billion! 

Industry wide, cyber criminals and fraudsters are stealing people’s banking account information and identity. This goes beyond simply taking money. Cyber crime, like most types of crime, has a long-term effect on those who have been victimized. Feelings of paranoia, distrust, insecurity, and the loss of control stay with victims for a long time after the crime has taken place. It is time to take a stand. 

The SHAZAM network, along with our participating financial institutions, is pleased to present a comprehensive, interactive guide to educating yourself about social engineering scams and ways to combat these types of fraud. 

Read More…