ATM/Debit Card

Lost or Stolen Cards

Telephone Number Purpose
Local First State Bank Phone Number If you need to cancel lost or stolen ATM or debit cards during bank hours.
(800) 383-8000 SHAZAM – If you need to cancel lost or stolen ATM or debit cards after bank hours.
(866) 508-2963 Shazam Fraud Operations – If your card is not working and you suspect fraud.

R.A.D.A.R.

Another Safeguard for your card

 

 ATM Locations

Webster City Fort Dodge
505 Second Street (First State Bank Building) 1919 Superior Street (drive-up) *accepts deposits 3031 5th Avenue South (Drive-Up)
Clarion Stanhope
714 Central Ave East 590 Parker (Sparky’s One Stop)
Eagle Grove  Humboldt
323 S. Commercial Ave. (Drive-Up) *accepts deposits  605 13th St. N (Drive-Up)

LOCATE ALL ATM TERMINALS
ATM Safety Tips


Privileged Status ATM


Privileged Status
– No surcharge at Privileged Status ATM machines

First State Bank participates in the Privileged Status program developed by the SHAZAM network to help community financial institutions provide their customers with a broad base of surcharge-free ATM locations.  Just look for the “Privileged Status ATM” logo to avoid paying any surcharge fees.

Click here to search for a Privileged Status ATM


 MasterCard® SecureCode™

SecureCode is a service that helps protect MasterCard card accounts against unauthorized Internet transactions by using identity information established between an individual cardholder and his or her financial institution.
 
First State Bank, in conjunction with SHAZAM and Arcot Systems*, is providing this service to you to improve the security of payment transactions in the electronic commerce environment. Once you activate SecureCode, your card cannot be used at a participating Internet merchant without authentication by an authorized user of your account.
 
SecureCode is easy to use. When SecureCode MasterCards are used for an Internet purchase at a participating merchant, a window display requests your password – similar to using a PIN during a face-to-face transaction. After you enter your password, the information is authenticated and then the transaction is submitted to your financial institution for authorization.
* Please Note: When you enroll your debit card, you may notice a $1 authorization charge by Arcot Systems on your account. This is a temporary charge to verify that your account is valid and that the information you entered is correct. The $1 charge will be reversed within 24-48 hours.
 
 
For more information about MasterCard® SecureCode™,
refer to the Frequently Asked Questions below.
FAQ

To enroll, click here:
https://secure.shazam.net/MasterCardSecureCodeWeb/html/SecureCode.html